FSP Global S.R.L.
FSP Global operates as a service outsourcer in the Call Center field (inbound and outbound), in Telemarketing and, generally in the field of Business Process Outsourcing services. FSP Global offers a wide range of services, presented on the main page of the website.
Thanks to the outsourcing services, the FSP Global clients can reduce their management costs, gain flexibility and concentrate upon their own core business.
We establish with our customers a very close connection, giving them custom made services.
FSP Global means professionality, dynamism, creativity, power of will and the capacity to realise high quality services at a great price. For these reasons, we are the ones that will handle your most complex projects with success.
Our great capacity of integration in our clients` structure joins our involvement in our clients` projects.
The relationship with our collaborators is one of FSP Global`s priorities and that`s why our direct, open minded, custom made and professional approach turns the collaboration into a real team spirit. Being a high quality society means having high quality collaborators and making them grow professionaly.
FSP GLOBAL stands for “Full Service Provider: we are an outsourcer able to offer a complete range of call center and telemarketing services, knowing how to take advantage of the usage of the newest technologies and offering to our clients a high quality, custom made service at competitive prices.
We work at high quality standards and we are looking for clients with whom we can establish real collaborations. Our richness lies in the trust of our clients. In order to keep this trust, we must satisfy their requests by offering quality services, in a fully safe manner, with seriousness and daily efforts.
FSP GLOBAL STANDS FOR...
- Speed
- Maximum dedication to our clients
- Maximum assistance
- Very high quality services
- High professionalism
- Specialized and highly qualified staff, always committed to the client
- Personalized services adapted to your specific demands
- Clear and affordable costs
We operate at high-quality standards and we search for clients with whom we can establish a real collaboration. We pride ourselves on the trust of our clients and in order to maintain this pride we must satisfy our clients’ demands with high-quality services, reliability and daily commitment.
WE CAN DO FOR YOU !
- All inbound and outbound call center services, 24/7, 365 days a year
- Customer care, post selling services, help desk
- Information services, infoline, hotline, support
- Telemarketing, telesales, research of new clients, lead generation
- Appointments for agents, representatives and commercial networks
- Phone interviews, market research, focus groups
- Opinion polls, customer satisfaction surveys, interviews
- Order acquisition process, order management, booking
- Contest and promotion services
- Welcome and checking calls, post selling
- Management of the complaint resolution service
- Management of green numbers, email and fax
- Tele-control, tele-assistance
- Management of skype-me services
- Payment request letters, credit recovery
- Night, holiday and overflow services
- Event management
- Long distance secretarial service
- Conference call services with and without interpretation
- Management of credit request service
- BPO, Backoffice, Data Entry
- Long distance telephone exchange
- Direct email marketing, DEM
- Online marketing, web marketing
- Database creation and qualification, research lists, data matching
- Consumer data base specialized on age, gender, region, province, profession, income, hobby, auto, sons etc.
- Full call center outsourcing
- Company call center consulting and internal telemarketing company groups
- Consulting for call center opening
- Training for inbound and outbound call center operators
- Training for Telemarketing operators
CLIENTS TESTIMONIALS
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Paul Tincidunt
Nam nec tellus a odio tincidunt auctor a ornare odio. Sed non mauris vitae erat consequat auctor eu in elit. Class aptent taciti sociosqu ad litora torquent per conubia nostra, per inceptos himenaeos. Mauris in erat justo.
Michael Torquent
Nam nec tellus a odio tincidunt auctor a ornare odio. Sed non mauris vitae erat consequat auctor eu in elit. Class aptent taciti sociosqu ad litora torquent per conubia nostra, per inceptos himenaeos. Mauris in erat justo.
